function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
venkat bojjavenkat bojja 

Contact Record Owner's User is inactive and no one can update the Account Name on that Contact

Hi Team,
Contact  Record Owner's User is inactive, so in this scenario no one can update the Account Name on that Contact record. Any word around for it. Thanks in advance...
FYI:

User-added image

Thanks
Venkat.
Best Answer chosen by venkat bojja
AnkaiahAnkaiah (Salesforce Developers) 
You can create a permission set with the"Update Records with Inactive Owners" permission and assign to the respective user who is needs to modify the inactive users records.
https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000A8KECSA3

if this helps, Please mark it as best answer.

Thanks!!

All Answers

AnkaiahAnkaiah (Salesforce Developers) 
Hi Venkat,

Before modifying the inactive users records, you need to change the owner of contact to active user and then modify the remaining fields.

refer the below link
https://developer.salesforce.com/forums/?id=906F00000008kO5IAI#:~:text=You%20can%20not%20update%20the,only%20if%20licenses%20are%20remaining.

or
you create permission set with the"Update Records with Inactive Owners" and assign to the respective user who is needs to modify the inactive users records.
https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000A8KECSA3

if this helps, Please mark it as best answer.

Thanks!!
venkat bojjavenkat bojja
Hi Ankaiah,
Thanks for your quick responce...
Without changing the owner of contact to active user we need to update the Account Name.

Thanks 
Venkat.
AnkaiahAnkaiah (Salesforce Developers) 
You can create a permission set with the"Update Records with Inactive Owners" permission and assign to the respective user who is needs to modify the inactive users records.
https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000A8KECSA3

if this helps, Please mark it as best answer.

Thanks!!
This was selected as the best answer
venkat bojjavenkat bojja
I have done it directly in profile level system permissions  even it not working .

Thanks
Venkat.
AnkaiahAnkaiah (Salesforce Developers) 
Hi Venkat,

Have you enabled the  “Set Audit Fields upon Record Creation” and “Update Records with Inactive Owners” User Permissions in user interface?

Go to Setup | Enter User Interface in the Quick Find box | Select User Interface | Enable “Set Audit Fields upon Record Creation” and “Update Records with Inactive Owners” User Permissions.

If not, follow the above navigation and try.

Thanks!!