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Abhishek Thakur 17Abhishek Thakur 17 

How to attach article to case on community builder?

How to attach an article to a case on community builders? I know this is possible in the internal salesforce. I want to know whether we can attach an article to the case on the community builder?
Best Answer chosen by Abhishek Thakur 17
SwethaSwetha (Salesforce Developers) 
I don't see any standard out-of-the-box functionality to achieve this. See idea- https://ideas.salesforce.com/s/idea/a0B8W00000GdXRwUAN/attach-a-knowledge-base-article-to-a-case

Custom code example:  https://salesforce.stackexchange.com/questions/276117/how-to-display-knowledge-articles-for-community-users-using-lightning-component

If this information helps, please mark the answer as best. Thank you

All Answers

SwethaSwetha (Salesforce Developers) 
HI Abhishek,
Are you looking to add articles component to community builder?
Abhishek Thakur 17Abhishek Thakur 17
Hi Swetha, Yes, can we do that?
SwethaSwetha (Salesforce Developers) 
I don't see any standard out-of-the-box functionality to achieve this. See idea- https://ideas.salesforce.com/s/idea/a0B8W00000GdXRwUAN/attach-a-knowledge-base-article-to-a-case

Custom code example:  https://salesforce.stackexchange.com/questions/276117/how-to-display-knowledge-articles-for-community-users-using-lightning-component

If this information helps, please mark the answer as best. Thank you
This was selected as the best answer