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Anonymous Developer Question Regarding Classic Email Template
Good Day Everyone I have a question about email templates although the receipt generates when I test it on opportunities it does not send an email what do I do?
The access level of the deliverability of the email is already set to all emails.
The process automation settings already enabled the record locking and unlocking in apex.
What did I miss? Need Help.
Thanks
The access level of the deliverability of the email is already set to all emails.
The process automation settings already enabled the record locking and unlocking in apex.
What did I miss? Need Help.
Thanks
Have you tried to Test the Deliverability of Emails Sent as mentioned in https://help.salesforce.com/s/articleView?id=sf.security_test_email_delivery.htm&type=5
Also try Email Log Files(https://help.salesforce.com/s/articleView?id=sf.email_logs_edit.htm&type=5) and see the
Mail Event field to confirm if the email got delivered
R - Reception The email was successfully received.
D - Delivery The email was successfully sent.
T - Transient Failure The email transmission was delayed. Salesforce retries delivery over a 24-hour period. The first retry occurs five minutes after the first transient failure, the second occurs ten minutes after that, the third twenty minutes after that, and so on.
P - Permanent Failure The email could not be delivered.
Helpful article: https://help.salesforce.com/s/articleView?id=000332655&type=1
If this information helps, please mark the answer as best. Thank you
All Answers
Have you tried to Test the Deliverability of Emails Sent as mentioned in https://help.salesforce.com/s/articleView?id=sf.security_test_email_delivery.htm&type=5
Also try Email Log Files(https://help.salesforce.com/s/articleView?id=sf.email_logs_edit.htm&type=5) and see the
Mail Event field to confirm if the email got delivered
R - Reception The email was successfully received.
D - Delivery The email was successfully sent.
T - Transient Failure The email transmission was delayed. Salesforce retries delivery over a 24-hour period. The first retry occurs five minutes after the first transient failure, the second occurs ten minutes after that, the third twenty minutes after that, and so on.
P - Permanent Failure The email could not be delivered.
Helpful article: https://help.salesforce.com/s/articleView?id=000332655&type=1
If this information helps, please mark the answer as best. Thank you