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Abhishek Thakur 17Abhishek Thakur 17 

Regarding knowledge component

Hi All,
I have a doubt regarding the knowledge component.I have added a knowledge component to the case record page.

I have three record types on knowledge objects. Let us assume the record type as Record type A , Record type B , and Record type C.

Right now on knowledge component Record type A and B are visible.I only want Record type C to be visible on the knowledge component by restricting Record type A and B.

can we do this on the knowledge component?

 

AnkaiahAnkaiah (Salesforce Developers) 
Hi Abhishek,

you can assign knowledge component Record type c to the respecive profile then the respective users can see only Record type c.

If this helps please mark it as best answer.

thanks!!
Abhishek Thakur 17Abhishek Thakur 17
Hi Anikaiah

How can we assign a knowledge component to the respective profile?
AnkaiahAnkaiah (Salesforce Developers) 
Hi Abhishek,

You knowledge object record type access at profile level.

Thanks!!