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Junnu NJunnu N 

Case reopened via email

How to know or add condition in flow if the case is reopened via email to case?
Sai PraveenSai Praveen (Salesforce Developers) 
Hi Junnu,

There should be some field update once the case is reopened with email to case. Because it is not easy to track if the case is reopened with email to case or not.


Let me know if you face any issues.

If this solution helps, Please mark it as best answer.

Thanks,