function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Rachel Linder 20Rachel Linder 20 

Error: SendEmail Failed. "whatid is not available for sending emails to userids"

We deployed a new advanced approvals process on the MEvent Object. When doing smoke testing in production we are receiving the following erorr:

User-added image
We are trying to determine what is causing the failure when everything worked fine in the Sandbox prior to deployment. I ran a debug log as well (see attached document).

Is there any help anyone can provide in troubleshooting this error?
Thank you.

Rachel

Rachel Linder 20Rachel Linder 20
How can I atted the Debug Log that was downloaded?
AnkaiahAnkaiah (Salesforce Developers) 
Hi Rachel,

Refer the below link have solution for the similar kind of issue.
https://salesforce.stackexchange.com/questions/81499/whatid-is-not-available-for-sending-emails-to-userids

If this helps, Please mark it as best answer.

Thanks!!