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Jai
Please help me below situation
I have a requirement to check if Case Owner ID is any Queue Id then change the Flag value to True.
I am strucked here how to compare Case Owner Id with List of Queue Id's.
Thanks!!
I am strucked here how to compare Case Owner Id with List of Queue Id's.
Thanks!!
Please use below code to resolve your issue: If this solves your issue, Kindly mark this as best answer.
Regards,
SHiraz
All Answers
The Queue Id start with 00G so simply you can check if the owner is staring with 00G or not and by this you can conculde if the owner is Queue or user.
Please find the below solution (https://www.biswajeetsamal.com/blog/check-case-owner-is-a-user-or-queue/) for the same.
Let me know if you face any issues.
If this solution helps, Please mark it as best answer.
Thank
Please use below code to resolve your issue: If this solves your issue, Kindly mark this as best answer.
Regards,
SHiraz
Try Below Trigger Please Mark It As Best Asnwer If It Helps
Thank You!