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I have created a screen flow for users to create a case and I have added a file upload component. The problem is this file upload component is sometimes not showing the file uploading/confirmation Screen(screenshot below) and when this happens the file is not uploaded. The issue is very rare too. I cannot find anything to resolve this issue. The case is being created and the case confirmation screen screen is also displayed. Just the file is not attached Please help.
Thanks in advance :)
File upload not working in Screen flow.
I have created a screen flow for users to create a case and I have added a file upload component. The problem is this file upload component is sometimes not showing the file uploading/confirmation Screen(screenshot below) and when this happens the file is not uploaded. The issue is very rare too. I cannot find anything to resolve this issue. The case is being created and the case confirmation screen screen is also displayed. Just the file is not attached Please help.
Thanks in advance :)
Do you see any pattern when the file is not uploaded? What is the size of the file when the failure happens? Thanks