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P.kumar 27
Does the owner become the case owner if someone attaches a file?
Hi Everyone
Does the owner become the case owner if someone attaches a file?
Does the owner become the case owner if someone attaches a file?
Please mark as Best Answer if above information was helpful.
Thanks,
No, you don't become a Case Owner if you attach a file. If it is happening in your org, then it would be based on some automation logic that you will need to check.
Vice-a-versa, only the Owner of a case has full access to Files, like Deleting a File can only be done by Owner of a case