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Dan Ramirez How do Sharing Rules and Flows work?
We have a flow that creates cases, then queries the case via a lookup node to get the value of a formula field on it, and displays a screen based on the output from the query; the decision is made through a decision node after the lookup node. For some reason the query will not pull in the info for users without a "View All" permission on cases even though we have a sharing rule that opens those cases back up to them. Any idea why this is? The user is able to view the case right away, and that field too, so I know he has access to it. It's almost as if he just didn't have access to the case from the flow via the lookup node. Any suggestions for way to get around this? It's a pretty complex formula field so I'm hoping to not have to recreate it inside the flow.