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Edgar TaylorEdgar Taylor 

Cannot use a field from a Related List

Hi there, I've been trying to create a report that includes a field with comments from the Approval History in the Related Lists in Service Cloud. It is not available anywhere, any ideas how can I use this field on a report?

Thanks!
Valentin F.Valentin F.
Hi Edgar,
You have to create a custom report as it is written here (https://success.salesforce.com/answers?id=9063A000000t5U4QAI).
Have a good day !
Valentin