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Gaurav Gathania 10Gaurav Gathania 10 

Browser not supported rrror while loggin in to Salesforce using non admin user

Hi All,

We are getting a strange error while using Ligthinig for Outlook and dataloader for non admin users.
On the same machine and Admin user is able to login using same setup for LFO and Data loader. FYI : APIs are enabled for all profiles.
Attached is screenshot for the same.



Login Error
Philip Meldrum08237737677563425Philip Meldrum08237737677563425
Hi Gaurav
Did you find a resolution for this problem?
IngepepeIngepepe
We are getting the same error when a user tries to login from the Outlook Add-In (Office 365)
Philip Meldrum08237737677563425Philip Meldrum08237737677563425
I raised a case with Salesforce and they came back with a solutions:
"For this one, as an initial troubleshooting, the System Administrator shall perform the following in his Salesforce Organization:
- Go to Setup
- Search for 'Session Settings'
- Click the "I AGREE, Use IE 11 with Lightning Experience during the Extended Period"
- Save

I dont understand why Admins were not affected, and I'm also concerned that Lightning for Outlook requires you to use what Salesforce believe is unsecure technology...