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Tom Keefe 7
Converted Lead Records Still Appearing
Hello
No one else in my org has this issue and I have never encountered it before. I am able to search for and view converted leads records, in addition to seeing the newly created Contact record. All of my integrated tech follows/logs the Contact as having been converted in a normal fashion. Even if I input the Contact ID into the URL directly, I'm brought to the converted Lead page. This happens in both Lightning and Classic.
Any help is appreciated
No one else in my org has this issue and I have never encountered it before. I am able to search for and view converted leads records, in addition to seeing the newly created Contact record. All of my integrated tech follows/logs the Contact as having been converted in a normal fashion. Even if I input the Contact ID into the URL directly, I'm brought to the converted Lead page. This happens in both Lightning and Classic.
Any help is appreciated
Please check these two links it may help you.
https://help.salesforce.com/apex/HTViewSolution?urlname=Leads-are-able-to-be-converted-multiple-times&language=en_US (https://help.salesforce.com/apex/HTViewSolution?urlname=Leads-are-able-to-be-converted-multiple-times&language=en_US)
https://releasenotes.docs.salesforce.com/en-us/spring16/release-notes/rn_sales_leads_edit_converted_leads.htm
Thank You
www.nubeselite.com
Developement | Training | Consulting
Please Mark this as solution if your problem resolved.
All Answers
Please check these two links it may help you.
https://help.salesforce.com/apex/HTViewSolution?urlname=Leads-are-able-to-be-converted-multiple-times&language=en_US (https://help.salesforce.com/apex/HTViewSolution?urlname=Leads-are-able-to-be-converted-multiple-times&language=en_US)
https://releasenotes.docs.salesforce.com/en-us/spring16/release-notes/rn_sales_leads_edit_converted_leads.htm
Thank You
www.nubeselite.com
Developement | Training | Consulting
Please Mark this as solution if your problem resolved.