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Moe Zoun
Is there a difference between Topics in Salesforce and Topics in Communities?
I have been trying to add topics in knowledge articles using SF Classic
But when I look at Topics in Artilce Management for Communities, it's not connected, it's almost like they are entirely different even if the topics on both areas are the same.
It's a little frustraiting because I was referring to this article to add the topics for Community management but instead, it added it for the classic layout.
https://help.salesforce.com/articleView?id=000338350&type=1&mode=1
I need a way to mass import topics into the second scenario and would need some guidane! Thanks in advance!
But when I look at Topics in Artilce Management for Communities, it's not connected, it's almost like they are entirely different even if the topics on both areas are the same.
It's a little frustraiting because I was referring to this article to add the topics for Community management but instead, it added it for the classic layout.
https://help.salesforce.com/articleView?id=000338350&type=1&mode=1
I need a way to mass import topics into the second scenario and would need some guidane! Thanks in advance!