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Glenda Gayle Creating a custom warning / pop message
Is there a way to create a warning message for users (without using Apex / fancy code!) for when they have searched and found more than one contact with the same name - like a pop up window to say 'Are you sure this is the correct patient''? It's not about duplicates because the matching rules are in place, for situations where there is genuinely more than one person with the same first and last names.
I suppose there is no standard or out of the box functionality we have to acheive requirement you have mentioned.