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Notification push from External System
I have a Canvas app that is connected to an external system. A User will use the external app to request a record is created that can take several minutes. I'd like to be able to have the external system notify the user using Salesforce's notifications (bell icon alert or a banner) when the process is done.
What is the best approach to accomplish using Apex or a declarative tool?
What is the best approach to accomplish using Apex or a declarative tool?