+ Start a Discussion
Rakesh SRakesh S 

Case assignment rules are not working while inserting cases using rest explorer

Hi All,

Case assignment rules are not firing while inserting case records through Rest Explorer (using work bench). able to crete the cases but the owner is not assigned to Queue.
Case assignment rules are working while doing update.

Can any one provide suggestions to fire case assignment rule ?

Appriciate your help.

Thanks