+ Start a Discussion
Anuj Thakur 4Anuj Thakur 4 

Your company's authentication service is currently down. User is not able to login to org.

Hi Team,
User is not able to login to salesforce org. We have single sign on implemented. So first user has lost the access through SSO means user is not able to login through SSO. so as alternatively, user tried to login using "login.salesforce.com" url and user logged in successfully. 
but after some days, suddenly user is not able to login using  "login.salesforce.com" also. Now user cant login to org.
But other user from the same profiles are able to login to org. so we have checked profiles, permission etc but everything looks fine. We have checked the login history as well there we get "Your company's authentication service is currently down." error. could some one pls suggest what could be the issue.

Thanks,
Anuj
Anuj Thakur 4Anuj Thakur 4
Any update from any one??