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Chris Ward 23 Workflow not kicking off from formula field
Hello, I'm fairly new to salesforce and still learning. I've built a formula field that unchecks a box if an entitlement has expired by date. Then I built a workflow to kickoff when the checkbox is unchecked and have it update a field. The formula field works as expected, but the workflow doesn't kickoff. Can i not do this with formula fields?
You can't use the Formula field to trigger the Workflow Rule.
As an alternate go for th two workflpw rules:
1st Workflow rule -> Time dependent workflow --> Shedule the Field update on Entitlement due date to update the custom check box field as False.
2nd Workflow Rule -> Based on the above custom check box field fire the Action fire the second workflow.
https://success.salesforce.com/ideaview?id=08730000000BrIGAA0
https://salesforce.stackexchange.com/questions/82004/process-builder-triggering-on-formula-field-update
Otherwise go for the Batch Class.
Thanks,
Maharajan.C