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Darshit Pathak 3 How to close a case in lightning?
Case Status marked as "closed" is not visible in Status picklist on case detail page.
There no such "Close Case" button provided in lightning as it is provided in classic.
So how to close the case in lightning?
This issue is occuring in sandbox only and that too from today only, not in PROD instance.
There no such "Close Case" button provided in lightning as it is provided in classic.
So how to close the case in lightning?
This issue is occuring in sandbox only and that too from today only, not in PROD instance.
May be the picklist value has been removed from the stage field for some specific record type. You can add the button from the layout.
Regards,
Priya Ranjan