You need to sign in to do that
Don't have an account?
Sai Lightning 10
Validate Live Agent pre chat from with case record
Hi ,
can you please suggest the best way to validate Salesforce live Agent pre caht form with case record.
Ex : case email id = abc@bac.com(Salesforce record)
From pre chat from if user is not enterd email as abc@abc.com i want show an error.
can you please suggest the best way to validate Salesforce live Agent pre caht form with case record.
Ex : case email id = abc@bac.com(Salesforce record)
From pre chat from if user is not enterd email as abc@abc.com i want show an error.
You need to Achieve by Customize the Visualforce page or Lightning Components.
I hope you have Prechat page :
So implement the Validation in any Javascript.
Like : Null Check,Email Format,Custom Validation.
<td class="labelInput">Email*:</td><td>
<input type="text" name="liveagent.prechat:Email" id="EmailMapping" style="formTextBox" class="validate[required,custom[email],length[0,70]] text-input" />
</td>
Thanks
Mohamed Ithris