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How can I populate a custom field on Article with data categories ?
Hello all,
I would like to know if possible to populated a custom field I created on Article (knowledge__kav) called Cat__c with whatever the user add on the data category ? how can I accomplished this ?
Also I want to be able to prevent publishing the article or submitting it for approval without adding atleast one data category ? can I use a custom button "submit for approval" that calls a flow that check first if a data category assigned and then if yes, it will proceed to submit for approval and if no, it will throw an error ? Please advise ?
also how can I route the approval to different queues based on data category ?
I would like to know if possible to populated a custom field I created on Article (knowledge__kav) called Cat__c with whatever the user add on the data category ? how can I accomplished this ?
Also I want to be able to prevent publishing the article or submitting it for approval without adding atleast one data category ? can I use a custom button "submit for approval" that calls a flow that check first if a data category assigned and then if yes, it will proceed to submit for approval and if no, it will throw an error ? Please advise ?
also how can I route the approval to different queues based on data category ?