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Field values are not visible in Email Template
Hi all,
I am having one field "Source_IP_Address" which is storing the IP address of the user who register for any Event through community portal.
After every Registration an Invoice mail is sent to the user. I want to show the "Source_IP_Address" Field on that email template, But when the invoice is send the field value is not visible on Invoice template. It is showing blank.
When we send a preview from "Send and Test Merge field" from classic email template the field value for "Source IP Address" is Visible.
I have check all permissions for the fields.
Please suggest any other way ???
I am having one field "Source_IP_Address" which is storing the IP address of the user who register for any Event through community portal.
After every Registration an Invoice mail is sent to the user. I want to show the "Source_IP_Address" Field on that email template, But when the invoice is send the field value is not visible on Invoice template. It is showing blank.
When we send a preview from "Send and Test Merge field" from classic email template the field value for "Source IP Address" is Visible.
I have check all permissions for the fields.
Please suggest any other way ???
Are you using custom code to send the invoice?