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Hermann Ouré
Create Knowledge report with Article Record Type
Hello,
I have created a custom report type to be able to add "Article Record Type" in my report. But when I do add the fields that I need; they are blank?
Any idea how I can get the Article record type field displaying the value?
Thanks,
Hermann
I have created a custom report type to be able to add "Article Record Type" in my report. But when I do add the fields that I need; they are blank?
Any idea how I can get the Article record type field displaying the value?
Thanks,
Hermann
Have you migrated from classic knowledge to lightning knowledge? because in the classic we don't have record type concept for articles
and also check if this field - RecordTypeId is populated with any value for that articles in the knowledge__kav object.
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Naveen K N