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What is the file storage of type "Photos"? How do I clear those?
In my developer org (linked to Trailhead), suddenly I'm getting storage usage limit error. On review, I found that, under file storage "Photos" are more, not sure why and from where they came from?
Anyone can help me here understand this and remove/free up space?
My org is in deadlock as I can't create a single record due to this file storage limits.
Please help
PS: I asked the root cause of this issue but even Salesforce reps aren't aware of this system glitch.
All Answers
File storage includes files in attachments, Files home, Salesforce CRM Content, Chatter files (including user photos), the Documents tab, the custom File field on Knowledge articles, and Site.com assets.
Try to delete files and photos.
Also please review below link which might helpful.
https://help.salesforce.com/articleView?id=admin_monitorresources.htm&type=0
Hope above information was helpful.
Please mark as Best Answer so that it can help others in the future.
Thanks,
Vinay Kumar
I appreciate your answer.
The problem here is "Photos" is not queryable in my org, hence I can't see them. The most interesting part is those photos are mysterious as I have no knowledge from where they came from as I bearly use files/photos in this org.
Anyways, I have already raised the case with Salesforce, I hope they will have a solution.
Thanks
PS: I asked the root cause of this issue but even Salesforce reps aren't aware of this system glitch.