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Michael MMichael M 

Import data as logged calls, NOT as regular tasks

Hello, I need to import old logged calls into Salesforce. I am doing tests in Sandbox, and every time I insert the records to the Task object, they appear in Salesforce as regular tasks, instead of as logged calls. Is there a way to get them to land as logged calls? Thank you. 
Best Answer chosen by Michael M
Michael MMichael M
Thank you, Sachin. I was able to solve the issue by having a column "TaskSubType" and populating it with "Call"

All Answers

sachinarorasfsachinarorasf
Hi Michael

Please try to add the 'Subject' field on task as 'Call' to insert the task record as logged calls.

Please mark it as best answer, if you find it helpful.

Thanks,
Sachin Arora
Michael MMichael M
Thank you, Sachin. I was able to solve the issue by having a column "TaskSubType" and populating it with "Call"
This was selected as the best answer