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Paul Tolentino We are currently using a custom site called “support.netregistry.com.au” for our current support site which is being show
to give you some context:
We already are using custom domains for our existing support site which is sitting on classic knowledge articles format (NOT lightning).
So when we do the migration to knowledge, I want to ensure there is minimal downtime. Because we already have custom domains that we are using, I want to point them from the old support site, to the new community site, does your article specify how to point an existing domain to a new community?
On that note also, we are a multi-brand company using one instance of Salesforce, do I need to specify a Community specific URL for each brand?
For example, our custom domain name is Netregistry.my.salesforce.com
However, we have 2 brands within that company - Netregistry & MelbourneIT
If I create 2 communities (because I want 2 support sites) for both, e.g. netregistry.cs113.force.com/netregistrysupport & netgistry.cs113.force.com/melbourneitsupport, will I still be able to point those specific Community URL's to support.netregistry.com.au and support.melbourneit.com.au respectively?
We already are using custom domains for our existing support site which is sitting on classic knowledge articles format (NOT lightning).
So when we do the migration to knowledge, I want to ensure there is minimal downtime. Because we already have custom domains that we are using, I want to point them from the old support site, to the new community site, does your article specify how to point an existing domain to a new community?
On that note also, we are a multi-brand company using one instance of Salesforce, do I need to specify a Community specific URL for each brand?
For example, our custom domain name is Netregistry.my.salesforce.com
However, we have 2 brands within that company - Netregistry & MelbourneIT
If I create 2 communities (because I want 2 support sites) for both, e.g. netregistry.cs113.force.com/netregistrysupport & netgistry.cs113.force.com/melbourneitsupport, will I still be able to point those specific Community URL's to support.netregistry.com.au and support.melbourneit.com.au respectively?