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Hermann Oure 6Hermann Oure 6 

Create roll up summary field on Feed Item ID

Hello,

I am trying to create a roll up summary field on cases for Feed Item ID.
Basically I am trying to track the percentage of case solved with less or 2 interactions with clients.

But I am unable to access Feed Item for the object case feed.
Is there a way to do it without using the appexchange.

Thanks.
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