Follow bellow step for sort case records on the basis of status field(Picklist field)
1. From the management settings for the picklist field’s object, go to Fields. 2. Click the name of the picklist to update. 3. Click Reorder. 4. Use the arrows to arrange the field in the proper sequence. 5. Select a default value if desired. 6. To alphabetize the entries for users on edit pages, check Sort values alphabetically.... The entries always appear in alphabetical order, regardless of the user’s language. 7. Save your changes.
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Can you please explain where do you need to sort the record i.e on the Standard Page or on the Custom Page.
Thanks
Follow bellow step for sort case records on the basis of status field(Picklist field)
1. From the management settings for the picklist field’s object, go to Fields.
2. Click the name of the picklist to update.
3. Click Reorder.
4. Use the arrows to arrange the field in the proper sequence.
5. Select a default value if desired.
6. To alphabetize the entries for users on edit pages, check Sort values alphabetically.... The entries always appear in alphabetical order, regardless of the user’s language.
7. Save your changes.
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks and Regards,
Sachin Arora
www.sachinsf.com
I need to sort the record on standard Page(Standard list view)