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Robert Baillie 10
Unable to open Appointment Management snap-in in Community
I'm trying to embed the Service Appointment Management Snap-in into a Community, and I get the following error when I try to launch it:
The result is the modal window displaying with the message "Try reloading the page or try again later."
I have followed the instructions here:
I've added the "Embedded Service Appointment Management" component to a community page that has no other components on it. The component has the "Embedded Service Appointment" set to a seemingly valid deployment configuration, setup as per the instructions referenced above.
The community is using a Customer Service template, and the Chat component has not been added.
I've set up a 'Default for FSL Snap-ins' for both:
Has anyone ever managed to get this snap-in working? Can you think of anything I may have missed?
The result is the modal window displaying with the message "Try reloading the page or try again later."
I have followed the instructions here:
- https://help.salesforce.com/articleView?id=embedded_services_appointment_home.htm&type=5
- https://help.salesforce.com/articleView?id=rss_snapins_appointment_management.htm&type=5
I've added the "Embedded Service Appointment Management" component to a community page that has no other components on it. The component has the "Embedded Service Appointment" set to a seemingly valid deployment configuration, setup as per the instructions referenced above.
The community is using a Customer Service template, and the Chat component has not been added.
I've set up a 'Default for FSL Snap-ins' for both:
- Scheduling Policy
- Operating Hours
- Switched Clickjack protection to allow framing by any page
- Adding https://service.force.com as a trusted site for scripts
- Setting CSP to "Allow Inline Scripts and Script Access to Whitelisted Third-party Hosts"
- Added https://service.force.com the the list of CSP Trusted Sites in 'All' contexts
Has anyone ever managed to get this snap-in working? Can you think of anything I may have missed?