+ Start a Discussion
Ikram Momin 16Ikram Momin 16 

Hello, I have a question regarding user migration from one org to other org. How Can I migration user from one tenant to other tenant using import /export wizard?

I have two Salesforce tenant, one has thousands of recodrs and other one is having few users. I wants to migration users from tenant1 to tenant 2 (All users active and inactive as well). I have exported users from tenant1 in csv file when trying to import this CSV it is asking to do mapping for accounts and contacts, what is the relation of users, accounts and contacts as I can see different CSV files in exported data? How to import user.csv directly using import wizard?

Thanks in advance!!!

ShirishaShirisha (Salesforce Developers) 
Hi Ikram,

Greetings!

Seems like you have enabled the person accounts in one org from which you have exported the users and in the destination org it is not yet enabled which is why,you might be facing the issue while importing the users:

https://help.salesforce.com/articleView?id=account_person_behavior.htm&r=https%3A%2F%2Fwww.google.com%2F&type=5

https://www.jitendrazaa.com/blog/tag/person-account/

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Warm Regards,
Shirisha Pathuri
Ikram Momin 16Ikram Momin 16

Hi Shirisha,

Thanks for promt reply.

Configurations in both orgs is the same. 

Following ellaboration might help you the issue I am facing:

  1. I have exported users from org1 (user.csv) which contains thousands of records.
  2. Now I am trying to import these users in Org2. 
  3. On Org2, in Data Import wizard when I am trying to import this user.csv. I am geeting option to import accounts and contacts by default. Please refer attached image.Default view of data Import wizard 
  4. I tried with this default option available and imported user.csv. But I see see accounts getting created in org2 but not users. 
  5. Where can I get option to import user insated of accounts and contacts? Importing users should dsiplay all imported users under manage Users page.
Thanks in advance!!!
Ikram Momin 16Ikram Momin 16
Please update if you have any suggestions.