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Swaroopa Akula 2
flow tried to update these records: null. This error occurred: FIELD_INTEGRITY_EXCEPTION: You can’t change the completion date on a milestone that’s already exited an entitlement process.: Completion Date
I am having process builder error for the auto milestone completion.
entitlement exit criteria i kept based on case closed date
flow tried to update these records: null. This error occurred: FIELD_INTEGRITY_EXCEPTION: You can’t change the completion date on a milestone that’s already exited an entitlement process.: Completion Date
entitlement exit criteria i kept based on case closed date
flow tried to update these records: null. This error occurred: FIELD_INTEGRITY_EXCEPTION: You can’t change the completion date on a milestone that’s already exited an entitlement process.: Completion Date
I found the below link where in they had a similar issue can you please have a look at it in the below link
>> https://salesforce.stackexchange.com/questions/66761/update-completion-dates-of-casemilestone
In case if it helped can you please choose this as the best answer so that it can be used by others in the future.
Regards,
Anutej