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Ryan McNeelyRyan McNeely 

Case Status inline edit

I realize the documentation says Case Status is not inline editable (i.e. in List View). https://help.salesforce.com/articleView?id=customviews_edit_inline_listview_lex_considerations.htm&type=5

However, somehow, about 8 months ago, I was, in fact, able to make Case Status inline editable!!! Here's my proof:

User-added image
This is in an old Sandbox which we successfully pushed to Prod back then. They were using Status inline edit often on Prod until recently.

I can't figure out how to bring back this feature to the newer Sandbox and to Prod. In the newer Sandbox, I checked FLS, it's viewable and editable. The List View is set to a single Case Record Type.

What could they have added to the newer Sandbox which would kill this inline edit feature?

Why does the documentation contradict what I was able to do?

I might think it's a difference in Salesforce versions, but I see references to documentation in 2012 that said Case Status is not inline editable.
Ryan McNeelyRyan McNeely
To add, only the custom Profile in old sandbox can do inline edit. Sys Admin cannot.
AbhishekAbhishek (Salesforce Developers) 
Ryan,

You can log a case with the Salesforce team and provide the above details.

They will investigate in your org and provide you the exact answer.