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Campaign records not getting created for Zoom Webinar

Hi All,

I have integrated Zoom(with webinar license) with Salesforce.
While I was trying to test out the integration , I created a Test webinar using Zoom but there is no corresponding Campaign record created in Salesforce for this Webinar .I have checked all the necessary setttings in Zoom Config Page and also checked the Marketing User access in Salesforce User Profile. Does any know what could I have missed or done wrong .

AbhishekAbhishek (Salesforce Developers) 
Hi Erve,

Can you please raise your query in the below blog,


The Zoom team will answer your query.

I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.

Hi @Abhishek ,

Thanks for the quick response.

I had already raised the case but haven't got any solution yet .

Appreciate your effort for the quick response though :)

Hi Folks ,

I was able to solve the problem .

However, now I am facing another issue .

How can I set the field mapping of Webinar Registration and Salesforce . I mean to say whenever Webinar Registrants is generated after Webinar creation in Zoom. All the fields are not getting populated in Salesforce record and also if I have some additional custom field which I want User/Registrant to fill while registering . Can I make those fields sync into Salesforce. If Yes, how ?

Thanks & Regards,