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Jordan Stroschein Web to Case - reCaptcha Issue
The customer is facing issue with enabling reCaptcha for web-to-case form to avoid spam case. Web-to-Case works fine when case is generated without reCaptcha but if it is checked then the cases does not created. Customer's current entitlement is Standard support level, hence need suggestion on alternatives to fix this issue
Hello Jordan Stroschein,
It looks like our team of experts can help you resolve this ticket.
We have Salesforce global help-desk support and you can log a case and our Customer Success Agents will help you solve this issue. You can also speak to them on live chat. Click on the below link to contact our help-desk. Trust me it is a support service that we are offering for free!
https://jbshelpdesk.secure.force.com
Thanks,
Jarvis SFDC team
You can try checking if this issue is with the form by simply placing it in a site in salesforce org and see if you are able to create the lead using the form that is added to a site in salesforce org.
I hope this helps and in case if this comes handy can you please choose this as best answer so that it can be used by others in the future.
Regards,
Anutej