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meli1.3950855704202322E12 How to open a one-time ticket with Developer Support?
I have heard we can open a one-time, paid support ticket with Salesforce developer? Is there some instruction on who to contact to do this? We only have basic support, but need to get our developer on a call with a Salesforce Developer team member.
https://powerofus.force.com/s/article/SFDO-CS-Create-a-Tech-Support-Case
If it helps you, please mark as correct, it may help others
Greetings!
You can reach out to your Account Executive to get an exception,if you have any urgent issues.They will check with the salesforce team to see,if this can be approved.
Otherwise,Account executive can route you to the success specialist who can assist you on your concerns.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.
Warm Regards,
Shirisha Pathuri