It looks like our team of experts can help you resolve this ticket. We have Salesforce global help-desk support and you can log a case and our Customer Success Agents will help you solve this issue. You can also speak to them on live chat. Click on the below link to contact our help-desk. Trust me it is a support service that we are offering for free!
Review below link for File Size Limits
https://help.salesforce.com/articleView?id=collab_files_size_limits.htm&type=5
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Please mark as Best Answer so that it can help others in the future.
Thanks,
Vinay Kumar
There is no such kind of limitation of downloading a zip file.
Thanks,
Vinay Kumar
It looks like our team of experts can help you resolve this ticket.
We have Salesforce global help-desk support and you can log a case and our Customer Success Agents will help you solve this issue. You can also speak to them on live chat. Click on the below link to contact our help-desk. Trust me it is a support service that we are offering for free!
https://jbshelpdesk.secure.force.com
Thanks,
Jarvis SFDC team