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Guru G 18
Lead Object Outbound message
Hi - I am integrating SF with my Service to receive any changes done to the Lead. An outbound message is triggred for changes done to a service end point. The normal changes are working fine but how do we capture changes done to activities. For ex., if a call is logged or a document is uploaded, how do we get these in the outbound message?
Gurumurti
Gurumurti
I found the below link that states the way to track the status of delivery for outbound messages. Please find the link below:
>> https://help.salesforce.com/articleView?id=workflow_tracking_outbound_message_delivery_status.htm&type=0
I found that it was not possible to track the status via api in the link->[https://help.salesforce.com/articleView?id=000334992&language=en_US&type=1&mode=1]
Apart from the above can you also look at the below links which I think might be useful for your usecase:
>> Considerations: https://help.salesforce.com/articleView?id=workflow_om_considerations.htm&type=5
>> Idea regarding the messages: https://success.salesforce.com/ideaview?id=08730000000Bpv4AAC
Hope this helps you. Please mark this answer as best so that others facing the same issue will find this information useful. Thank you
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Any help is appreciated.
Guru