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KMK91KMK91 

How to allow OLD pick list values when converting Lead to Opportunity

Hi All,

we have enabled [Restrict picklist to the values defined in the value set ]in Lead. How to allow OLD pick list values when converting Lead to Opportunity for this we are using Custom meta data for new Picklist values is allowing but Old pick list values is not allowing.

Thanks
KMK

 
ShirishaShirisha (Salesforce Developers) 
Hi,

Greetings!

Can you please check,if you have the dependent value set for the picklist  values which is getting updated when the Lead is getting converted.

Can you please check the below reference document for more information.

https://help.salesforce.com/articleView?language=en_US&type=1&mode=1&id=000320321

Also,I would suggest you to try by removing the "Restrict picklist to the values defined in the value set" on the picklist field to troubleshoot further on this.

Kindly let me know if it helps you and close your query by marking it as best answer so that it can help others in the future.

Warm Regards,
Shirisha Pathuri
 
firdoss mohd 1firdoss mohd 1
Hi,

It looks like our team of experts can help you resolve this ticket. We have Salesforce global help-desk support and you can log a case and our Customer Success Agents will help you solve this issue. You can also speak to them on live chat. Click on the below link to contact our help-desk. Trust me it is a support service that we are offering for free!

https://jbshelpdesk.secure.force.com

Thanks,
Jarvis SFDC team