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FG Developer
Live chat of "Embedded Service Code Snippets" doesn't work on iOS nor Android
Live chat of "Embedded Service Code Snippets" works well on desktop/mobile web but doesn't work on mobile app of iOS nor Android.
Steps to Reproduce
1. Copy "Embedded Service Code Snippets" of Live chat
2. Paste into index.html
3. Open index.html on ionic cordova app
4. Live chat icon is shown correctly, but it keeps spinning forever when clicking
Steps to Reproduce
1. Copy "Embedded Service Code Snippets" of Live chat
2. Paste into index.html
3. Open index.html on ionic cordova app
4. Live chat icon is shown correctly, but it keeps spinning forever when clicking
Do the mobile device logs (https://help.salesforce.com/articleView?id=000332443&type=1&mode=1) show any error? Can you post a screenshot?
Checked related articles: https://help.salesforce.com/articleView?id=000351538&language=en_US&type=1&mode=1
https://help.salesforce.com/articleView?id=snapins_chat_limitations.htm&type=5
Thanks