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Deleted products still showing in Lightning
Hello,
I am Facing a big issue in our Salesforce instance. we deleted the products (product2) and these products are disappeared from classic view but these still show in lightning view. now we try to delete or deactivate or edit the products in lighting and it shows the error message "Entity deleted". this error stops our daily working and affects our business totally we can not do anything now in salesforce because of this error.
Can anybody help on same?
Thanks
Vinod
I am Facing a big issue in our Salesforce instance. we deleted the products (product2) and these products are disappeared from classic view but these still show in lightning view. now we try to delete or deactivate or edit the products in lighting and it shows the error message "Entity deleted". this error stops our daily working and affects our business totally we can not do anything now in salesforce because of this error.
Can anybody help on same?
Thanks
Vinod
Greetings to you!
I tried to research your problem and found that this is an unresolved known issue. It is in eview and we will get the fix soon.
https://success.salesforce.com/issues_view?id=a1p30000000jdsGAAQ
And below is the workaround given by Salesforce:
Workaround:
The archived products cannot be added to Opportunities, so users can ignore these search results or use Aloha Classic when searching for Products.
I hope it helps you.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.
Thanks and Regards,
Khan Anas