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Jeffrey ZhanJeffrey Zhan 

Why community show different URL when showing "is down for maintenance"?

I have multiple communities in my org.

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When I purposely try to show an error in the community it show different URL in the error message.
Community that being access is "Trial3", but the error is show as another community ("Trial").
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Why is this happening?

How to overcome this issue?

karthikeyan perumalkarthikeyan perumal
Hello, 

its different URL, its truncated.  The full ULR can no tbe displayed due to page width( i think). may be the full URL truncated as per page width with fited for remaining words. 

hope this will helps. 
Thanks
karthik
 
Jeffrey ZhanJeffrey Zhan

Hi Karthikeyan,

No, it's not truncated. Image below for your reference.
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Community that being access is "Partner", but the error is show as another community ("Client")
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Regards,

Jeffrey

karthikeyan perumalkarthikeyan perumal
what is the URL is there in the maintanance page configuration?  check that URL

 
karthikeyan perumalkarthikeyan perumal
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Test these fields.. 
Jeffrey ZhanJeffrey Zhan
I didn't touch the Maintenance.
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As for the edit site community, it show differently from yours.
Should not be the casem right?
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karthikeyan perumalkarthikeyan perumal
Hello, 

Do you have this option, 

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try to place a page in that box and try.. 

Thanks
karthik
 
Jeffrey ZhanJeffrey Zhan
Hi Karthikeyan,
I didn't see that option. I'm using Customer Service as template. 
I set the URL in the Community Builder, should be same, right?
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karthikeyan perumalkarthikeyan perumal
Hello Jeffy i able to replicate your issue now.. i think is known issue.

if you modify the first community name purposely redireting to down for maintanance page the same URL has been applied for all communities until remain in the catch. 

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i think you can post idea or erro in app exchange. i will vote for this idea. SF may be notified via this way. Good catch  jeffery.. keep your good work. 


Kinldy post it to idea exchange and let me know URl to vote for you. 


Thanks
karthik

 
Jeffrey ZhanJeffrey Zhan

Please help to vote this 

https://success.salesforce.com/ideaView?id=0873A000000cRcwQAE