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kavya mareedukavya mareedu 

Hello Everyone!

I have successfully installed Data Loader on my system. When am trying to open, it is asking me to install Java Run time environment (32 bit). I have tried hard to get the link from internet. But no luck it shows that I have installed the app but the Java is still not getting opened. Unless and until I fix this issue, I won't be able to open the Data Loader. Please help me in resolving this issue.
Best Answer chosen by kavya mareedu
Khan AnasKhan Anas (Salesforce Developers) 
Hi Kavya,

Greetings to you!

This is known to occur if your local machine has only the 64-bit version of Java currently installed. In order to resolve this message user will need to manually download and install the 32-bit or x86 version of Java.

You can download the required Java, listed as 'Windows x86 Offline.'

https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html

Reference: https://help.salesforce.com/articleView?id=000266048&language=en_US&type=1

Also, please refer to below link which might help you further.

https://help.salesforce.com/articleView?id=installing_the_data_loader.htm&type=0

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas

All Answers

Khan AnasKhan Anas (Salesforce Developers) 
Hi Kavya,

Greetings to you!

This is known to occur if your local machine has only the 64-bit version of Java currently installed. In order to resolve this message user will need to manually download and install the 32-bit or x86 version of Java.

You can download the required Java, listed as 'Windows x86 Offline.'

https://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html

Reference: https://help.salesforce.com/articleView?id=000266048&language=en_US&type=1

Also, please refer to below link which might help you further.

https://help.salesforce.com/articleView?id=installing_the_data_loader.htm&type=0

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas
This was selected as the best answer
kavya mareedukavya mareedu
Hello, Anas.

I tried installing the app. Now  how do I have to open the Java. I am not able to open it soon after installing the Java from the link you have shared. Please help me!
Murali MattaMurali Matta
Hi Kavya,

Once you install the Java 
1. Uninstall the data loader from the sytem.
2. Install dataloader again. 

You will not get any error.


Thanks,
Murali
kavya mareedukavya mareedu
Hello Anas & Murali,

Thanks guys for your quick response. My issue got fixed.

Cheers!!!


Please check my new question it is related to Reports and Dashboards challenge! Am really stuck over there.