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SFDC Apex DevSFDC Apex Dev 

Help me to solve this process builder getting error...

Created one process builder to update the records on user object. This process builder is working whenever any record has been updated on user account. This will update the manager field on user account which is a lookup field whenever a custom field manager 2 will be updated which is also a lookup field. I have referenced the manager field to manager 2 field means if I will update the manager 2 field it will auto update the manager field also on the same user record. But getting error if trying to update the manager field only. It is not letting me to update only manager field...

 

Error is:
Unable to Finish Processing Request
An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact support@salesforce.com. Please indicate the URL of the page you were requesting as well as any other related information. We apologize for the inconvenience. 

Thank you again for your patience and assistance. And thanks for using salesforce.com!

Khan AnasKhan Anas (Salesforce Developers) 
Hi Allen,

Greetings to you!

You should receive an email after getting this error onscreen, and the email will contain more details about the error. Check that and see if it offers any clues about the problem.

The only way to troubleshoot is to enable the Debug Log in Salesforce for the Hubspot user, and let it try to sync again. Then, you can review the Debug Log and see specifically what went wrong.

Please refer to the below links which might help you further with the above issue.

https://success.salesforce.com/answers?id=9063A000000l1yp

https://salesforcesidekick.com/2016/09/26/how-to-troubleshoot-visual-flow-process-builder-with-fault-emails/

https://help.salesforce.com/articleView?id=vpm_troubleshoot_email.htm&type=5

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas