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Anushka Bansal 4Anushka Bansal 4 

field service scheduling license

Is the Field Service Scheduling License required to be assigned to a user for its corresponding Service Resource to show up in the Gantt Chart?
Andrew GAndrew G
Short answer - Yes.

Whilst the documentation continual mentions the license is needed for "scheduling optimization", that is only a component of the activities for scheduling.  To appear on the Gantt and to have Service Appointments assigned, then you require the license.  "Scheduling Optimization" is the automatic tool that the system can use to assign work to Resources and to improve the service 'run' based on the rules that you have implemented.

Regards
Andrew