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Rakesh keerthi 9
Add more form fields to pre-chat fields dropdown
Hi Experts,
I'm building a bot that has pre-chat form enabled. Here I've got 2 Questions
Here, how can I get Name, EmailAddress in the dropdown (I'm able to get them in pre-chat form)
I'm building a bot that has pre-chat form enabled. Here I've got 2 Questions
- I see only 3 values in the dropdown.
Here, how can I get Name, EmailAddress in the dropdown (I'm able to get them in pre-chat form)
- If I get Name in the dropdown, I assign it to a variable, say varName(type=text), with pre-chat api enabled, if I add Hello, {!varName} to my message block, will it print Hello, UserNameEntered or Hello, {!varName} ?
Check below salesforce document if that can help you.
https://developer.salesforce.com/docs/atlas.en-us.noversion.service_sdk_ios.meta/service_sdk_ios/live_agent_prechat_fields.htm
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
Best Regards
Sandhya