function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Dave BerenatoDave Berenato 

Failed to find record in Visual Workflow

I have a Visual Workflow that identifies if a record is already attached or if it needs to find a record to attach:

So it's a Decision:
User-added image


Then a Record Lookup called "FindPhone"

User-added image

Most calls (Task records) shouldn't even make it to this point, it's only for calls that happened to not save to their related "Contact Phone Number." For some reason, every call record has been erroring with the FindPhone not being able to find the record. I thought if Record Lookups didn't find a record, they just moved on with the ID as a null value? Is this not the case?

User-added image

User-added image

This flow worked for months and months with no issue and today it stopped working.