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Steven Boyd 15
CPQ 'Attempt to de-reference null object' on Service Contract Renewal
Hi,
I am trying to renew a Sevice Contract that has subscription products but I am getting the following error:
"Error:Apex trigger SBQQSC.ServiceContractAfter caused an unexpected exception, contact your administrator: SBQQSC.ServiceContractAfter: execution of AfterUpdate caused by: System.NullPointerException: Attempt to de-reference a null object: Class.SBQQ.RenewalQuoteGenerator.loadAssets: line 1546, column 1"
Has anyone experienced this issue boefore and been able to resolve it?
Thanks
Steven
I am trying to renew a Sevice Contract that has subscription products but I am getting the following error:
"Error:Apex trigger SBQQSC.ServiceContractAfter caused an unexpected exception, contact your administrator: SBQQSC.ServiceContractAfter: execution of AfterUpdate caused by: System.NullPointerException: Attempt to de-reference a null object: Class.SBQQ.RenewalQuoteGenerator.loadAssets: line 1546, column 1"
Has anyone experienced this issue boefore and been able to resolve it?
Thanks
Steven
I had the same issue. It sounds little vague, but unchecking "Preserve Bundle Structure" did resolved this error. Error is due to a Required By/Parent Product lookup matching missing on Subscription. Give it a try.