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Anupama@28Anupama@28 

Lead conversion action is not identifying

Hello,

We came across a weird issue with lead conversion in one of our sandbox.
When we click on 'Covert' button on lead record, no action is taking place, all our team is facing this issue. BTW the sandbox org is refreshed recently and lead conversion is happening in all other related sandboxes and production. 
In the same sandbox, lead converstion is not working in classic mode but working properly if we swithc to lightning .
Please help us in knowing what might be the issue.

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Thanks,
Anupama
SFDC Prime SquadSFDC Prime Squad
Hi Anupama,

This is strange that lead conversion is working in lightning but not in Salesforce classic.
Meanwhile can you please check lead conversion settings and validation rules, which might break lead conversion functionality.

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