function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Prakash GBPrakash GB 

Custom button on lightning service console

Hi,
Does anyone know how to have a custom button on lightning service console case detail page.
I tried enough but no luck.

Or any alternative to call a flow or lightning component from Lightning case console.

Thanks
Prakash GB
Raj VakatiRaj Vakati
You cannt use the  Custom JS  button but you need to use quick actions .. 
Naveen KNNaveen KN
Hi Prakash, we can add custom buttons to the case lightning record page of the service console. 

I have tried for record highlights section as shown below. 
User-added image

you can call your flow or any component from that button. 

In case if you need to show any button in the details section of the lightning record page then you need to create a custom component and expose a button in that component. Hope this info. helps. Let us know if you need any support here. 

Naveen
Team codengine.in
 
mitsvikmitsvik
I would like add a new create a case button on the chat trascript window of lightning service console? Is this possble?